Join the Florida Grocers Association at the International Finance Bank to discuss Quality Customer Service… the Seed for Operational Excellence in Supermarkets.
Course Objective: to identify opportunities to increase customer satisfaction by improving operational effectiveness, based on customer’s needs and expectations, using customer service techniques and best practices in your supermarket.
Who Should attend? Supermarkets MANAGERS who want to improve customer satisfaction and achieve operational excellence to retain and recover loyal customers.
|Event Date||10-19-2016 1:00 pm|
|Event End Date||10-19-2016 4:00 pm|
|Registration Start Date||09-19-2016 1:00 am|
|Cut off date||10-13-2016|